Common questions we've been asked, Call or text to ask your own (859)743-2432

How do I know if I need a new roof?

Roof age
How old is your existing asphalt shingle roof? Most experts agree that a typical roof will last between 20 and 25 years. It also depends on whether the old roof was removed and you only have one layer of shingles, and if it is properly ventilated. If the roof was installed over another layer or several layers and it is older than 20 years, chances are you need a new roof.
Shingles curling and buckling
Shingles that are curled or buckling are another sign that you may need a new roof. Look at the slopes of your home that get direct sunlight and if you notice the shingles are curling and losing granules, it could mean the shingles are past their life expectancy.
Roof valleys
If your roof shingles are falling apart or missing in this area, it's a definite sign you need a new roof. Valleys are one of the most important areas of your roof. Snow and rain flow through valleys and into gutters. If the valley is compromised, you could be susceptible to roof leaks.
Missing shingles
These are another sign your roof could be failing. Check to see if all of the shingle “tabs” are intact.
Chimney flashing
This is another area to be concerned about. If your flashing consists of roof cement or tar, it may need to be replaced with a long-term, water-tight fitting, which would be a metal flashing system.
Shingle granules in the gutters
Look in your gutters to see whether they are loaded up with shingle granules. Roofs tend to lose more granules toward the end of their life cycle. Inconsistant or darker color on some parts of the roof is another sign the granules have worn away.
Daylight through the roof boards
You notice a spongy feel or trampoline bounce when walking on the roof, which means the underlying decking is weakened from moisture. Check your attic to see if there is any daylight coming through the roof boards. Also check for moisture in the insulation.

What are the differences between 3-Tab Shingles and Architectural Shingles?

Architectural shingles are thicker and less likely to curl than 3-tab shingles.

Most three-tab shingles are only warrantied to handle wind speeds up to 60 miles per hour. In contrast, architectural shingles are often warrantied for winds as high as 110 mph with standard installation; and even as high as 130 mph if special installation procedures and materials are used.

A standard grade 3-tab asphalt shingle roof is likely to need replacement after 15-20 years, but the additional thickness of architectural shingles makes them considerably more durable. An architectural shingled roof can be expected to last about 50% longer than a 3-tab shingled roof.

What is the process from start to finish and how long will it take?

Our roofing installations are quick and effortless for the homeowner. Scheduled and started within 10 days. Most roofs take 1 business day to finish, 7am - 5pm, includes prepping and cleaning. We have self-contained portable dumpsters that are non-invasive and will not scratch driveway.

  1. Cover grounds to prevent landscape damage
  2. Tear material off
  3. Thorough deck inspection
  4. Replace wood/structural supports as needed
  5. Underlayment - felt/ice guard/flashing/drip edge
  6. Start laying shingles
  7. Ventilation installation
  8. Tinning and flashing
  9. Clean-up

Is there going to be someone on site with whom I can communicate?

Yes, a supervisor is always on site.

What type of payments do you accept?

We accept cash, check and most major credit cards. Financing is also available and can be approved with a credit score as low as 580.

Will you work directly with my insurance company?

Yes, we can work directly with your insurance companies to make the process for you easy. We have insurance experts on site and use the same software that insurance companies use. We simplify the process for both you and your insurance company to support claim approval.

Will you remove my old roof?

We will always remove all old roofing material. Manufacturer warranties are not valid unless you start with a clean roofing deck. Just for your knowledge, New shingles are made to be more durable than older ones, and they weigh more. The weight of the old shingle and the new shingle may affect the structure of the home. Also, unless the old shingles are pulled up you will never know if you have soft spots or rotten wood beneath the current shingles. If bad spots remain behind, you will have larger, costlier problems in the future. Old shingles are recycled to make roadways and highways

Are there any hidden or additional fees?

Before signing a contract, you have a detailed estimate for the job. There are no hidden fees and someone is always available to answer any questions. Once the old shingles are removed the deck will be inspected for any damage. If damage is found and sheets of the decking need to be replaced, there may be additional costs for replacing the deck, however, this will be reviewed with you before proceeding.

Do you have a warranty?

Yes. James Elliott Roofing is a Platinum Preferred Contractor and can offer the highest warranty in the industry which includes limited lifetime on material and workmanship. Ask our sales rep for details.

What is drip edge?

Drip edge or edge metal is a small piece of aluminum placed under the shingle where it comes off of the roof. This piece of metal extends past the roof and allows runoff to flow into, rather than behind, the gutters, protecting the fascia and wood on your roof.

What is Ice Guard?

Ice Guard is a roofing underlayment made of polyethylene and rubberized asphalt that is applied directly to the wooden deck of a roof prior to installing shingles. This membrane prevents water from melting snow and ice from leaking through the roof. As snow and ice melt and re-freeze on a roof, they can get under the shingles and become a leaking problem. An ice guard is designed to extend far enough back from the edge of the roof to capture this melting snow and ice and transport the water safely to the gutters.

What is flashing?

Flashing is aluminum or galvanized steel that's used over joints in roofs to prevent water seeping in and causing damage.